BSB50120
Diploma of Business (Operations) (BSB50120) Online
30 Day Risk-Free Guarantee
Unlimited One-on-one Support
100% Flexible Online Learning
Get your Course GuideTake your business career to the next level
If you’re ready to take your business operations career to the next level, a Diploma of Business (Operations) (BSB50120) will make that happen. For professionals with business administration experience, you’ll leverage your current knowledge to upskill and further your career by transitioning into a business operations management role.
By completing the business operations diploma, you’ll be prepared for business operations roles by developing key skills in business administration, finance and communication. You’ll strengthen your ability to manage essential business operations, preparing you to move from administrative or technical roles to a leadership role like operations manager in any business. The course will help you to run day-to-day operations smoothly, understand the various components of a business, and lead your team to success.
You’ll also develop skills in budgeting and payroll, running efficient business systems, people management and policy development, as well as the ability to manage all business assets and resources, which will support you in a wide range of business operations roles.
Study when it suits you with an entirely self-paced and online course. Online study is perfect for those who want to gain hands-on experience on the job while gaining a formal qualification.
Get started today and try us out risk-free for 30 days*.
- 100% online, self-paced study,
- Study for how long you want, when you want,
- Fit your study time around your lifestyle – not the other way around,
- No need to attend scheduled classes or tutorials,
- No strict or unreasonable deadlines to meet,
- Payment plans that can be tailored to your budget,
- Generous 24-month enrolment period, with free course extension and deferral options.
Real outcomes
- 96% of our students surveyed said they achieved their study goal – you can too.
- Our commitment to helping you achieve real-world results.
- Receive two FREE short courses for furthering or achieving your goals.
TIMEFRAME
Part-Time: Approx. 14-16 months
Full-Time: Approx. 12 months
Generous 24-month enrolment period
PAYMENT OPTIONS
Flexible Plans: Starting from just $52/wk
Upfront Discount: Only $3595*
Save up to 11.37%** when you pay a $1495 upfront deposit
UNITS
Core: 5 Core Units
Elective: 7 Hand-selected Units
Content created in partnership with industry leaders
Get a FREE one-year AIOP Student Membership
The Australian Institute of Office Professionals (AIOP) is the national body for office professionals in Australia with current members including EAs, PAs, office managers, administrators, and virtual assistants, from entry-level to management.
The Australian Institute of Office Professionals (AIOP) is a dynamic national membership association for administrative professionals in Australia.
- Developing networks to advance career opportunities
- Access to education pathways to further career prospects
- Discounted registration fees for AIOP events in Australia and globally with other selected conferences and education providers
- Opportunity for mentor/mentee pathways
- Exclusive member offers with partner organisations
Course Details
Units
Get job-ready with industry relevant units designed to help you succeed
CAL has developed this Diploma qualification in consultation with industry experts. We’ve hand-selected these 12 units to align your skills with industry expectations.
| CORE | |
|---|---|
| CODE | PROGRAM |
| BSBOPS501 | Manage business resources |
| BSBXCM501 | Lead communication in the workplace |
| BSBCRT511 | Develop critical thinking in others |
| BSBFIN501 | Manage budgets and financial plans |
| BSBSUS511 | Develop workplace policies and procedures for sustainability |
| ELECTIVES | |
| CODE | PROGRAM |
| BSBOPS502 | Manage business operational plans |
| BSBPEF501 | Manage personal and professional development |
| BSBOPS503 | Develop administrative systems |
| BSBOPS504 | Manage business risk |
| BSBHRM526 | Manage payroll |
| BSBTWK503 | Manage meetings |
| BSBHRM525 | Manage recruitment and onboarding |
Duration
Our courses are 100% online and are self-paced.
This means you can choose to study on a more intense time schedule, or just fit it around your lifestyle when you can.
The course can be completed in as little as 12 months with a full-time study load or in 14-16 months on a part-time study load, but we allow a generous 24-month standard course enrolment duration.
We provide engaging tutorials, industry-relevant assessments and work-ready learning outcomes.
- Complete the course your way – at your own time, pace and convenience
- You win from the start with no classes, no rush hour dash or parking hassles
- Tutorials are easily navigated and the order can be adapted to your priorities
- Unit quizzes serve to demonstrate knowledge obtained
- You receive a personal learning plan and regular feedback and personal assistance from our experienced facilitators
- Learning occurs on the job and you can apply your knowledge while you study for immediate results
Depending on your current skills and amount of experience you have, you may qualify for Recognition of Prior Learning and be eligible for course acceleration.
Study pathways
Build your career with a diploma
This course offers pathways to further study with entry into:
- Double Diploma of Business (Operations) BSB50120 + Diploma of Leadership & Management (BSB50420)
Entry and study requirements
Study requirements
To be eligible to enrol in our online qualifications, our students are required to:- Be 18 years or older at the time of registration.
- Demonstrate the required level of competency in English language, literacy, and numeracy skills.
Technical requirements
You will need regular access to a laptop or desktop computer with the following:- An adequate and reliable internet connection.
- The equivalent of Microsoft Office with word-processing capabilities and spreadsheets.
- A PDF reader installed.
- Full permissions to install and access third-party software as required.
- Brightspace D2L – our learning management system (LMS) platform.
- Zoom – our video call platform.
- Respondus – our quiz assessment platform.
- Vimeo –- our video embedding platform.
Recognition of Prior Learning (RPL)
Get credit for demonstrated skills and knowledge
If you have extensive experience in the industry with a high level of knowledge, competency and ability, you may be eligible for RPL.
This process may enable you to get unit credits for competencies you’ve already demonstrated so you can fast-track your qualification.
Learn more about Recognition of Prior Learning here or contact us to see what you might qualify for.
Fees and payment options
| Payment Plan | Payment Amount | Payment Plan Length | Total Amount Paid |
|---|---|---|---|
| Discounted Upfront Fee* | $1495 + $123.52/mo | Upfront Deposit + 17 Months | $3595 |
| 52 x Weekly Payments | $77 | 52 Weeks | $4004 |
| 26 x Fortnightly Payments | $154 | 52 Weeks | $4004 |
| 12 x Monthly Payments | $330 | 12 Months | $3960 |
| 78 x Weekly Payments | $52 | 78 Weeks | $4056 |
| 39 x Fortnightly Payments | $104 | 78 Weeks | $4056 |
| 18 x Monthly Payments | $224 | 18 Months | $4032 |
*Please note: The College for Adult Learning’s obligations as an RTO include taking actions to protect your fees. These protections exist to ensure that you can enrol with confidence. The principal protection which is provided to you is a pre-paid fee limit; CAL will never require you to pay more than $1,500 in advance and will never allow your advance payment balance to rise above $1,500.
**In conformance with the protections and to make our course fees more accessible to our students, you will only be required to pay $1495 at the time of registration, with a $123.52 recurring monthly payment debited for the next 17 months, equalling a total payment of $3594.84
- saving you up to 11.37% off the normal payment plan fees.
FEE-HELP and VET Loans
In order to maintain the high quality training we’re so proud of, we are not affiliated with FEE-HELP schemes or VET Student Loans, and remain a Fee For Service provider. We understand the financial pressure and concerns that come with undertaking study, so we keep our prices highly competitive and offer flexible payment plans to suit all budgets and lifestyles. Don’t hesitate to contact us on 1300 907 870 to discuss a flexible plan that suits your budgetFrequently asked questions
What is the diploma of business operations?
The Diploma of Business (Operations) (BSB50120) is the updated business administration diploma and is the perfect qualification for professionals pursuing a business operations and administration career. If you are seeking job roles in business admin, this qualification is the best step to take as it covers all essential administrative skills with a focus on operational skills essential to any business. This business operations diploma is a Nationally Recognised qualification in Australia and internationally respected. This diploma in business operations and administration teaches in-demand technical skills in managing business resources, budgets, financial plans, operational plans, administrative systems, risk, payroll and more. Operations and admin professionals undertaking this course will also develop essential soft skills in leading communication, developing critical thinking, and personal and professional development.
How long does the business operations diploma take?
The Diploma of Business (Operations) (BSB50120) can take approximately 12 months to complete if studying full-time. The duration of your qualification is also dependent on how many hours you put in each week to study. However, at CAL, all students are offered a generous 24-month self-paced enrolment period to complete their online operations qualifications.
Can I do a business operations course online?
Completing the business operations diploma online is possible with the right training provider. Online learning means no compulsory classes and the freedom to study on your terms. Studying a business administration and operations course online with the College for Adult Learning is ideal for working professionals who need to fit study around their busy lifestyle.
What can I do with a business operations diploma?
The business operations diploma teaches skill sets that prepare you for a wide variety of job roles in the business world. The daily operations of a business are crucial to long-term growth and success, and having skilled professionals to manage and oversee all operations and administrative functions of a business is critical. Business operations are the centre of an organisation and connect all different functions of a business. Professionals with previous experience in business administration jobs transition easily into operations roles given similar job responsibilities and shared skills. A business operations diploma sets you up with the right foundational skills to pursue higher management roles within business management. By completing this business operations course online, you can continue to work in your current job role while upskilling with operational skills to further your career.
What is the difference between operations and administration?
The difference between operations and administration is slight, but administration focuses on a specific area of running a business, which are the supporting administrative tasks in budgeting, spreadsheet and document creation, office projects and tasks, customer service responsibilities, filing, running administrative software systems and more. Professionals in operations have ‘umbrella management’ where they look after and are closely involved with the administrative functions of a business, but are also involved in bringing other department’s activities to align with business goals, both short- and long-term. This means being across the activities of finance, sales, customer service or front-facing departments, marketing and more.
What qualification is needed to be an operations manager?
To be an operations manager, the Diploma of Business (Operations) (BSB50120) is the best career step to take as it teaches the right technical skills and know-how, paired with the essential soft skills necessary for a rewarding career in business operations and administration. After completing a fundamental qualification like the online business operations diploma, many professionals pursuing higher-level roles undertake a leadership diploma to further develop their management skills. The addition of a leadership qualification is key to standing out in a competitive job market as a skilled business operations professional.
What are three careers in operations?
Rewarding careers in business operations can be pursued in almost every industry and business. Business operations job roles can start at a more entry-level career role such as Payroll Officer, however have a higher than average annual salary starting at $62,000 (Seek). Payroll officers have responsibilities that cross over from administration and human resources into operational tasks but look after payroll, tax calculations, bookkeeping responsibilities and more. Depending on the size of the business, payroll officers can often take on more operational and administrative duties alongside their main key responsibility areas.
Office managers job roles exist usually in medium-sized businesses and are crucial to the successful running of an office. Office managers oversee office departments, and look after administration software, processes and functions, implementing office procedures, looking after staff needs, and solving any problems that may arise within the office or administrative spheres. Office managers can expect to earn an average annual salary of around $61,000 (Seek).
Business operations managers are the next step up from office manager job roles and have a broader management responsibility to oversee all departments and functions of a business. They are more involved with organisational changes, cost management, staff training and recruitment, solving larger operational issues, overseeing administrative teams and more. Operations manager roles in supply chain management are also common and essential to the smooth running of the supply chain process. Having the administrative and operational skills within the supply chain means goods and services can be moved through each process and function efficiently and effectively. Business operations managers are rewarded for their active involvement within a business, and can expect to earn an average annual salary of $98,000 or higher (Job Outlook).
Are operations jobs in demand?
Operations jobs are always in demand as they are very secure job roles with a high rate of job satisfaction. As the business world continues to grow and evolve, so do the opportunities for business operations and administrative skilled professionals, with more and more general management and operations management roles becoming available. There are availabilities in sectors such as manufacturing, healthcare, social assistance, public administration and more. Any medium to large business greatly benefits from having an operations manager on hand. An operations manager in Australia can expect to earn around $98,000 for an average annual salary (Job Outlook).
How to become a Business Operations manager
Most business operations managers come from a business administration background, and many have worked in office management. To become a business operations manager and grow your career, a Diploma of Business (Operations) (BSB50120) is vital for success.
Many business operation managers couple this diploma with a leadership qualification as leadership skills are essential for this role. Completing a double diploma also gives you the edge as a highly-skilled business operations manager in the job market.
What do Business Operations managers do?
In a business operations manager role, you’ll be involved with organisational changes, cost management, staff training and recruitment, solving significant operational issues, and overseeing administrative teams.
For those working in a supply chain environment, your role as a business operations manager will oversee the administrative and operational processes, ensuring each process and function is efficient and effective.
You’ll be a problem solver, a quick thinker, and a clear communicator who can lead and manage teams within an organisation.
Kaz F.
05:53 25 Jun 25
I had decide to further my training utilising CAL.I found the links for assistance really helpful to receive help with any unit that was needed.Zoom meeting interactions where held in the comfort of my own home ,with many time options available.I encourage anyone interested in pursing new goals at your own pace to contact the CAL for any assistance.
Yolanda Le R.
01:05 25 Jun 25
I've been studying my Diploma of Business through the College for Adult Learning and have had a great experience so far. The course content is clear, relevant, and easy to access, which makes it really manageable alongside full-time work. The platform is user-friendly, and the support from the team has been great whenever I’ve needed help. I’d definitely recommend CAL to anyone looking for flexible and practical study options.
Philippe Francis L.
09:17 18 Jun 25
Review: College for Adult LearningI’ve had an outstanding experience with the College for Adult Learning. Their support has been nothing short of tremendous, and it’s clear they genuinely care about their students' success.One of the most impressive aspects has been their online support. As an adult learner balancing work and study, having access to responsive, knowledgeable, and friendly assistance online made a huge difference. Whether it was through email, live chat, or the student portal, help was always available when I needed it.The team consistently provided clear guidance, practical advice, and encouragement that kept me motivated throughout my course. Their understanding of adult learners’ needs and their flexible approach made the entire experience smooth and empowering.If you're looking for a learning institution that offers exceptional online support and a team that truly backs you every step of the way, I highly recommend the College for Adult Learning.
Andrew P.
01:34 10 Jun 25
So far, my experience of study at the College has been very good.
Larissa W.
00:59 04 Jun 25
I recently completed my Diploma of Building and Construction Management at CAL and had a fantastic experience. The coaches were all excellent, especially Mehran Babaee, who was always willing to clarify any doubts and provide support throughout the assessments.
Hamish S.
04:52 27 May 25
The lady in Student success department was very lovely and helped me with everything i needed.
K L.
23:34 26 May 25
Building and Construction Cert IV course is well put together. The learning portal is easy to access and naviagate. The assessors and both knowledgable and help full. A small subset of the assessment questions could be written more clearly. Overall, I'm very happy with this self-paced course.
Fiona H.
06:09 26 May 25
I recently completed the Project Management course with the College for Adult Learning and found it to be a highly valuable experience. The course was well-structured, industry-relevant, and flexible—perfect for working professionals. It covered essential areas like project planning, risk management, budgeting, and stakeholder communication, supported by practical tools and real-world case studies. The assessments were application-based, helping me develop confidence in applying project management principles in my current role. The support team and coaches (specially Nasser and Tom) were responsive and knowledgeable throughout the learning journey. I highly recommend this course to anyone looking to advance their career in project management.
itai M.
23:37 21 May 25
Was impressed with the team member’s understanding of the products and advice.
Aimee M.
02:11 29 Apr 25
Since finding CAL to study my current course, I have had a smooth transition from finding out information about it to starting the course - the brochures are a very simple and easy to understand read on the CAL website. The follow up call you receive to chat about the specific course is also great, what I wanted was understood and the consultant advised the best course that was fit for me for the best value for money and also the best learning value also. Once started, the Spark hubstudents portal to access everything needed to complete the course is outlined clearly, structured well and easily accessible. So far so good and the support is very much there when needed. I look forward to continuing and completing my 2 year course with CAL!
Javid B.
05:01 28 Apr 25
I have just finished a diploma course with CAL and I strongly recommend it to anyone interested in taking on any of their offered courses. The modules CAL have designed are extensive and interactive. Instructors are approachable and helpful. And you can get all the required support throughout your course duration.
Steve C.
19:10 27 Apr 25
Very responsive and supportive registered training organisation. I learnt a lot from dual Diplomas and highly recommend College for Adult Learning.
Shamsia S.
08:02 24 Apr 25
I've had a great experience using the College for Adult Learning's online platform. It's user-friendly, well-organized, and provides all the resources I need to succeed in my studies. The support team is responsive and helpful, making the learning journey smooth and enjoyable. Highly recommend it to anyone looking for flexible and effective adult education!
David R.
00:08 24 Apr 25
Having just completed my course in WHS, I’ve found the experience of learning with CAL to be very straight forward with plenty of assistance when needed. My coaches were great and the learning platform is fairly easy to navigate.
joanne S.
02:11 18 Apr 25
Thank you so much for the support and encouragement during my Double Diploma. You were my biggest cheerleaders! Highly recommend this organisation and their friendly and their ability to enable you to reach your full potential!
CookiesAreAKatherineFood
02:21 13 Apr 25
A fantastic, supportive team of people who work with you to guide you through the course and are very prompt with responses to questions and queries. There are a few technical niggles, of course, as with any online system, but it is reassuring to see how well these issues are handled. I particularly want to give credit to Kerri Waddell who is enthusiastic and understanding of difficulties. I feel like I learned a huge amount during my course and am very glad to have completed it at last.
Sugandha T.
10:52 08 Apr 25
Completing my diploma in HR management with College for Adult Learning has been undoubtedly a great choice . My experience was good all through out. All the coaches I interacted with were supportive and understanding .
Kristian Pop A.
06:24 28 Mar 25
Very satisfied with the institute, hence why I have chosen to further my studies here.
Shan B
05:22 19 Mar 25
I would recommend anyone who struggles to find time to study to use the College for adult learning. Not only are they flexible but the ongoing support really does help. Special mention to Meagan and Parveen. Whos support and understanding was consistent and amazing. I advise anyone who's courses are available on their website to study through them.
Anthony S.
09:49 17 Mar 25
Very impressed with the level of support and the detail in my course for the College of Adult Learning. As an international student I initially thought the time zones would be an issue but the entire team (special mention to Tristan, Tracey and Tom) have been phenomenal and really accommodating. I haven’t completed my course yet so can only comment on my current experience, but so far CAL have been faultless. I’m so glad I chose them and enrolled, would strongly recommend anyone looking to obtain internationally recognised and accredited certifications to apply to CAL, I have enrolled on other courses in the past and can honestly say even their response times to my queries and to marking my work have been top notch.
babloo1009
05:59 13 Mar 25
I have enrolled myself for Cert IV in Building & Construction, where in I am very lucky to have experienced mentors like that of Mehran Babaee & Naseer Babaee. Unlike other courses where instructors don't take deep hearted interest in setting next generation on track; ,Mehran & Naseer are very friendly, approachable, knowledge-able, inspiring & motivating for their student to make them jump the fence with gravity & content.I am 100% sure if student are going to look back in their careers and the very first faces that they are going to see will be of Mehran & Naseer as satisfactorily waving & peacefully smiling for establishing yourself as successful builders.I may not run out of words praising these two gentleman and can't commend more to have them as your career coaches with CAL. or elsewhere.Regards,Pankaj Saini
Jess L.
02:20 13 Mar 25
I'm currently enrolled in the Dual Diploma of Leadership and Management, and I have to say the coaching calls—especially with Kerri—are fantastic. Sometimes you just need a bit of guidance to make sure you're on the right track with your assessments, and I always leave those sessions feeling confident in the direction I'm heading. Highly recommend this college!
F T.
21:24 19 Feb 25
I completed my Double Diploma (Operations & Leadership/Management) with CAL learning at the end of 2024. My success is in a large part due to the wonderful coaches and comprehensive curriculum. In particular I would like to praise, Roma, Tom, Robyn, Marissa and Kerrie who I had the most one on one contact with. Their knowledge and guidance over my 2 ½ year journey was invaluable and set me up for success which has contributed to my securing a great job in Education Administration. I found CAL to be accommodating and supportive when I needed time to extend my studies due to personal family reasons. I would highly recommend this educational institute, as it gave me confidence to continue my learning journey and as a mature age student, it proved to be extremely rewarding. I thank CAL and the quality of coaches that bring value to their students which ultimately brings value to their employees and beyond. A heartfelt thank you, Fil T.
Krish C.
00:06 12 Feb 25
“Studying at this college has been a great experience! The study materials are easy to understand, and the staff are always there to help whenever needed. If you’re keen on online study, this college offers a variety of courses that suit different career paths. The best part is the flexibility—they allow you to study anytime, anywhere, making it perfect for busy schedules. Highly recommended!”
Ristie S.
10:56 15 Jan 25
A Registered Training Organisation that reflects professionalism and excellence. The training material of high standard and easy to understand as well as use. The communication effective and efficient as management and staff understand the importance of applying the personal touch thus making each student feel important. I always felt motivated by the positive and timely constructive feedback. I appreciated the short turnaround time after submission of assessments. The modern learning portal makes navigation easy. It is a user-friendly interface with clear menus, logical organisation, allowing to find learning materials in seconds. The portal fosters a collaborative learning environment. I can highly recommend College for Adult Learning for your next learning experience.
Sally
02:05 06 Jan 25
Great support for any questions you may have.Very prompt.Highly recommended 👌
Andrew T.
00:13 13 Dec 24
Really happy I studied with CAL. The content gives me confidence that I can undertake the role and they support from the coaches is A+. When it comes time to upgrade my knowledge and skills. I will be coming back to CAL.
C. B.
01:24 26 Nov 24
Yaz Jugo’s exceptional customer service made choosing the College for Adult Learning an easy decision. His knowledge, problem-solving skills, and willingness to go above and beyond ensured we found the perfect courses for our needs. We are thrilled with our experience and highly recommend CAL thanks to Yaz’s outstanding support!
Arielle Jarinda L.
08:57 16 Nov 24
I am really enjoying my experiences with CAL, The unit content is relevant, clearly set out and well developed. Additionally, the course is well structures, including a good mix of theory and practical assessment criteria. The Student Support and Coaches are also a standout, as they provide great feedback and knowledge.
UNICUE K.
00:40 14 Nov 24
Hi, This is Sumayya, Student of College for Adult learning.My coach, Meagan Rawlings, is incredibly kind and helpful. She supports and guides me at every step, always offering assistance when I get stuck Thank you so much I really appreciate your support meagan.
Vandana J.
03:23 11 Nov 24
I had a great learning experience at the College for Adult Learning, and I’m really thankful for all the support I received. The college made it easy for me to manage my studies alongside my personal life, and I felt supported the whole time.I would like to extend a special thank you to all the wonderful teachers: Meagan, Marissa, Kerri, Tom, Roma, and Saurabh. Each one of you brought something unique to the table, from engaging simulations to constructive feedback.A heartfelt thank you to Meagan, in particular. Your support and encouragement were a huge help. You always took the time to listen to my questions, give clear advice, and guide me when I needed it. I couldn’t have asked for a better mentor throughout this experience.
Progress R.
03:01 05 Nov 24
HI, having Roma as a coach is a great help, she really knew how explain the topic and she really has the patient to make me understand the subject.
Leigh S.
05:42 30 Oct 24
I have been a registered student of CAL for the last 2 - 3 years. The amount of support they shown me through some unforeseen circumstances that I have had has caused me to stop 🛑 studying and focus on what was happening in my personal life.I’m starting to come through that and I can just see a light at the end of a tunnel. I thought that after having paid off my tuition that I would not be able to complete the course that I intended on doing. However today I was informed by a wonderful staff member of CAL that I would be able to do that with some assistance through the student Hub.If you are thinking 🤔 things are impossible to do, remember if you only reach out and ask for help in anyway they will help you through. I cannot thank you all enough for your support.With heartfelt gratitude 🙏Leigh
Vanessa P.
02:40 29 Oct 24
The level of support and understanding from the team is wonderful! They gave me such beautiful advice and encouragement! Thank you for setting me up for success in my studies.
Liz M.
05:09 28 Oct 24
As someone that had not studied for over 20 years, the first feelings I had were very daunting. However, when I began my first unit and spoke to one of the coaches, saw the enormous amount of support behind me, this definitely eased my mine and enabled me to confidently progress my way through the units. Each and every coach was very supportive, the response time was wonderful and the the units easy to follow and work at my own pace (in between work and children).I would highly recommend CAL.
Souvanny s
01:42 28 Oct 24
It's incredible of supporting that I have from the coaches and the college administration team. I would recommend friends or anyone who is looking for learning courses, please up with Cal The college for Adult Learning, it's flexible learning. And it's leading me to farther research/study example: I don't know Brain Tracy before, now I know him and taking some of his short courses.
Belinda B.
23:39 25 Oct 24
Love the level of detail both taught and required.Great preparation for future employment.
Anthony B.
07:55 16 Oct 24
Amazing help and understanding from the staff at the College the help and information I received helped pave the way for me moving forward in the right direction for my studies and future.
Shirin A.
05:09 05 Oct 23
I couldn’t be more happier with my experience during simulation sessions with Mrs. Roma Jaitly at college for adult learning.She was so kind and patient to me. Her coaching was engaging and effective, making learning a joy. I feel fortunate to had the opportunity to learn from such a kind coach.After several months of struggling with the first unit, I have finished it successfully and I am continuing my path with more confidence.
Komoka K.
06:19 25 May 23
Excellent Learning Platform
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Ketrina H.
07:07 13 Feb 22
I did my diploma in business administration I found the course to be very informative and the support was incredibly if you want to study and your of a mature age I recommend college of adult learning
Jasmine P.
23:34 25 Apr 21
Friendly knowledgeable staff.Great resources.Fast response time.Convenient format.
Alex S.
12:15 30 Jan 21
Absolutely amazing start, Jason was super helpful in getting me signed up for the course. we needed to clarify some details via phone . Jason was fun to talk to and very competent in helping me out with my problems. I am looking forward to the start of the course. thank you very much
Elizabeth F.
09:59 25 Jan 21
Has anyone done the Double Diploma of Business and Business administration. needing a little help full time mum . and full time worker doing 40 + hours a week. All suggestions would be helpful
Nick L.
04:35 02 Dec 20
Jason was a legend !!! So easy to deal with and I can’t wait to complete my studies and advance my career
Jennie M.
05:45 31 Oct 20
I have just completed the Double Diploma of Business and Leadership Management. The course was closely aligned with the skills I was developing in my role at my workplace. I was priviledged to have such an excellent, professional, supportive tutor in Marissa Litonjua. She was always encouraging, very helpful, approachable and accommodating. I will miss the weather updates from sunny Queensland. Thanks for being a vital part of my career aspirations. Jen
Tom M.
12:38 21 Oct 20
Hi there. Has anyone enrolled in, or completed the Double Diploma in Logistics + Business (Procurement)?Any feedback would be appreciated. Thank you😁
Ray M.
04:10 28 Jul 20
Starting my HR Diploma in March 2020, being part of CAL has been an amazing experience. The information is very rich and up-to-date. The staff and assessors are extremely helpful. Thank you CAL for helping me transition back into HR and into the workforce !
John S.
08:25 24 Jun 20
CAL has been a great online learning platform. Access for a coach is simple & easy and never too hard to get hold of one.
Francisco Pina P.
11:25 04 May 20
I strongly recommend the studies at CAL. My experience so far was exceptional; I learned immensely and always had the support of all team. Great people, Great teachers, Great school. The methodology and the contents are beneficial and aligned with the requirements of the work industries
Luke L.
06:34 03 May 20
I recently finished my double diploma of building and construction / project management through CAL. It is a great course and I learnt a lot along the way - a great experience and there is always plenty of support through the CAL team and the facebook group. Nasser was very helpful throughout the course as well!
Ashleigh R.
05:04 20 Apr 20
I have just completed my double diploma in project management and leadership management. It has a lot of information and I learned so much. The price you pay in money and mentality was worth having these two diplomas now and I can’t thank CAL enough. I have always had good experiences with the coach’s, timing and content. I would recommend studying with CAL to anyone. Just chip away at it and keep motivated.
Serneste M.
06:16 30 Mar 20
In the current climate, we are all facing I have found that my coach and also the student support and administration has been VERY helpful, reassuring and timely in their communication and help. I enjoy the course and my experience from the start has been great. The effort is on me to contact and reach out and once I did this the team was on my questions immediately.
Luise N.
09:28 27 Mar 20
I have studied with CAL for the past 22 months, completing a double diploma of Practice Management and Business Administration, Meagan my accessor has been a wealth of knowledge and assistance in developing my career in Practice Management. By learning the modules of the course this has allowed me to transition smoothly into my new career. I had already accepted my new role prior to completing this course, with commitment, discipline, and perseverance and an end goal the double diplomas are achievable.I strongly recommend CAL to anyone looking to further their education !!
Dau Wer Mayen A.
01:29 16 Mar 20
To convert PDF Assessment to word document
Eldrian B.
04:55 13 Mar 20
Thank you for extending the expiring date of my current course.It is clear that the College for Adult Learning is a institute of high ethical values, where the student's education is still superior to potential monetary gain.GOOD ON YOU.I will highly recommend the College for Adult Learning to any future students, and will also make a point to promote CAL to all young people in the hospitals where I work. Dr Eldrian Basson - Clinical Epidemiologist
Gail K.
05:40 06 Jun 19
I found my whole experience with CAL to be a positive one. It's been many years since I have been in a "school" environment, so it took some discipline to get through this course. I set myself a 2 hour minimum study period each day which took a fair bit of effort and focus, as I work full-time plus have a family to look after. It was hard initially, but after a couple of weeks, I found my rhythm and it was smooth sailing after that. I also didn't put any pressure on myself-if I had a bad day at work-I didn't touch any study as I found no joy when I hit the books in that frame of mind, and that made it hard work. So, I found giving study a miss for one or two days actually beneficial, and when I did go back, I was more involved and interested in my course than before. I have nothing but praise for the support I received from the whole team at CAL - from the admin staff to the tutors. They responded quickly and the coaching calls helped me to get to the next questions/units quickly. A big thank you to each of you for the part you played in helping me achieve a long-held goal. I highly recommend CAL to anybody who is looking to take on some study. The content is laid out well and easily followed. The exercises for each topic and the assessments went a long way in ensuring that the information absorbed was drilled home.
Ben C.
04:03 05 Jun 19
CAL provided a great opportunity to learn at your own pace. I would highly recommend their Diploma of Project Management if you are new to the field and looking for an opportunity to learn as you do. The Diploma greatly supported the project I was working on at the time, running me through all the steps as I implemented them.
Carl W.
10:11 20 May 19
I have just completed a double diploma with CAL. I found all of the staff there very supportive indeed and did not experience any rudeness whatsoever. Unforeseen circumstances meant that i had to request an extension , CAL were very professional in their response and understanding. Studying online is not for everyone and can be difficult if you are returning back to study after a long period. However CAL are there to support you it just takes a little bit of time to get a response from your coach, but once you are speaking with them they clarify and help you with your course work. I would recommend sourcing a study group either students from CAL or somewhere else where you can bounce ideas off each other regarding the course. This will help you as you work through the self directed learning and complete your tasks and activities in the course.Thanks to all the team at CAL who helped me through my course and got me to the end.
Robert Michael G.
06:50 18 May 19
I have been impressed with CAL from the first point of contact, I totally recommend for anyone that's thinking off further their education to make the first step and contact CAL
Belinda R.
02:54 22 Jan 19
I really enjoy my studies at the college of Adult Learning, ( I am studying the double Diploma in Human Resources and Leadership Management)the trainers are helpful and very easy to talk to. It’s taken me a bit longer to complete than expected but I can go at my own pace and I now book regular coaching calls to keep me active in my studies. Over all, I’m really happy I choose this course and this college.
Noora N B.
09:26 14 Nov 18
I’m currently doing a double diploma of construction management and Project Management. All the coaches and staff at CAL have been very helpful and the studies have been great as they provide all the text books and study resources that I need to understand all processes and regulations involved in the field I am pursuing.
Timmy E.
08:11 17 Oct 18
I recently completed the Double Diploma in Project Management | Leadership and Management. From my initial enquiry and dealings with Tristan who was super helpful, informative and supportive, through to starting the course with the help of Student engagement coach David who helped me every step of the way and checked in to see how I was getting on, The College for Adult Learning was a fantastic learning experience which exceeded my expectations. With each Unit completed the next would be unlocked straight away and marked within the times stated (generally in half the time). The feedback from the coaches was the best of all always super encouraging and supportive but also included much needed advice in areas that may require extra study or focus. Anything I was unsure of I simply booked a time that suited me for a coach to call me to discuss anything I was unsure about. I highly rate and recommend CAL and look forward to studying with them again in the near future! Thanks so much guys !!
Johnny P.
00:51 09 Oct 18
It's got the best support mechanism in place.Coach I have been using it calm her name is Meaghan.She's calm. I'm calm.
Course Outcomes
Real Outcomes Guarantee
- 96% of our students surveyed said they achieved their study goal - you can too.
- Our commitment to helping you achieve real-world results.
- Receive two FREE short courses for furthering or achieving your goals.
Real outcomes are part of our ongoing work to support you as you take the next step in your career. Our team, assessments, and feedback are all focused on helping you in your career, not just passing your course.
Our Learning Coaches are industry veterans and supportive mentors who will help you complete your studies. Their assessment feedback is designed to reflect on-the-job and industry expectations, giving you more than just a competent result.
Nationally Recognised Training
Adding a nationally accredited qualification to your arsenal will show potential employers that you’re serious about succeeding in your management career.
You’ll study standardised, industry-relevant units that will encourage you to apply your knowledge and learning into real-world situations and gain real, job-ready skills.
Awarded by the Australian Government, this Business (Operations) Diploma is recognised and respected nationally so there’s nothing left standing in your road to success.
- The diploma course is designed by MBA experienced facilitators with undergraduate and postgraduate qualifications in HR Management, Business Management and Education.
- Practical applications and assessments based on workplace evidence.
- A wide range of electives that have been designed in consultation with experienced managers to be relevant to real workplace needs.
- A qualification you can trust.
Career opportunities
Invest in your career with a qualification
After completion, there are many opportunities with a Diploma of Business (Operations) (BSB50120) to advance your career. From purchasing and transport managers, customer service managers, and operations analysts, to moving up to the sought-after COO position, you have plenty of options.
Business operations management is a strong career path for people who want to work behind the scenes of a business to ensure its success. Your role as a business operations manager can vary, but most roles include working with processes, personnel, inventory, accounting, and finance, and involve reporting to the company’s CEO.
Business Operation Manager roles are in high demand and offer job security and satisfaction. You’ll find the skills you learn can transfer across many industries like manufacturing, healthcare, social assistance, and public administration.
With a strong foundation in Business, the most common career pathways are:
- Office Manager (median salary $61,183)
- Business Operations Manager (median salary $97,733)
In-Demand skills for a Office Manager
Essential skills for the modern Manager
Business operations managers are excellent communicators who are natural leaders, listen and can solve problems, are organised and show skills in efficient time management principles. Having holistic business skills is vital as you’ll be responsible for various functions across multiple departments, and need to foster teams who are productive and profitable.
Some of the skills you’ll develop through a formal qualification include:
- Manage business operational plans
- Manage payroll, budgets and financial plans
- Manage the recruitment and onboarding of new staff
- Develop, implement and manage administration systems
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The entire BSB training package has undergone a review and overhaul from PWC and AISC, and a new course was announced in late October, 2020. While there will be changes to this course - including updated, different and additional units - they have a teach-out period and can still be delivered and completed in its current form until late April, 2022. While this may be enough time to complete your studies with the current version of the qualification, we've already started planning potential options and pathways to transition into the newer version once it’s available on our scope, and we will keep all of our students updated, supporting them through the entire process. We want to make sure that our students get the best possible outcomes from these updates, and we work hard to minimise any adverse effects if you want or need to transition to the new version of the qualification. You can find more information here: Training.gov and PWC.
Every RTO will need to address and action this same set of updates, but not all RTOs will be able to deliver transparent communications, robust processes or flexible options to their students. We would urge you to make decisions based on our current offering with the forward knowledge that they are subject to change, and ensure you're doing your due diligence when evaluating providers and how they will inform and support you through this process. Please contact your Learning Consultant to learn more and discover our unique approach to support.
We've upskilled professionals across Australia and internationally
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By enquiring, you will be contacted by a Learning Consultant and receive emails with information about our courses and career paths. You can unsubscribe at any time and we will never sell or give away your information.