Health Practice Business Manager
Works alongside or above the Practice Manager and oversees all business decisions made from a strategic level. This role will have more responsibilities with overall budgeting and departmental decisions.
Practice Manager
Responsible for the overall management of staff within a practice. This role has more control over the operational side of the business and will work with management to ensure successful execution of business decisions.
Senior Medical Receptionist
Oversees daily management of other receptionists within a medical or allied health practice. This role has clerical, administrative and customer service duties and may also manage hours of subordinate receptionists.
Health Information Manager
Manages health information, such as patient information and business records. This role upholds high levels of confidentiality and security protocols and plans and implements new systems to meet business needs.
Records Manager
Manages record systems to support the business management of information. This role analyses existing systems, recommends improvements, and deals with the safe disposal or archiving of past data.
Healthcare Administrator
Oversees administrative duties within a healthcare organisation, including filing, processing documents, creating spreadsheets, managing office projects, and ensuring confidentiality is upheld.
Records Assistant
Assists with keeping information accurate and up-to-date. This role follows up with missing information or late forms and helps the Records Manager with ad-hoc information management tasks.
Medical Receptionist
Responsible for initial patient interaction and customer experience in a practice. This role schedules appointments, follows up with patients, and ensures documentation and invoices are organised and filed.
