Student Documents

Language, Literacy and Numeracy

Language, Literacy and Numeracy Policy
and Procedure

Outlines The College for Adult Learning’s practice to identify and assist Vocational Education and Training students who have Language, Literacy and Numeracy issues.

Enrolment and Onboarding

Student Selection and Enrolment Policy and Procedure

Outlines the organisation framework and general principles for the selection and enrolment of all students of The College for Adult Learning.

Real Outcomes Guarantee

Overview of the Real Outcomes Guarantee relating to the students of The College for Adult Learning.

Issuing AQF Qualifications Policy

To ensure all students who undertake a program of study with CAL are issued the correct certification in a timely manner and in accordance with the requirements of the Training Package and VET Quality Framework.

Unique Student Identifier Policy

Outlines the objective of the Unique Student Identifier (USI) and ensures that The College for Adult Learning meets the requirements of the Student Identifier Act 2014 and the VET Regulator

Confirming Student Identity Policy

In order to ensure privacy laws are adhered to, and student confidentiality is maintained, CAL confirms student identity prior to discussing/confirming anything related to a student or making any changes to a student’s record.

Access and Equity Policy

This policy is used to integrate access and equity principles into all training and assessment activities The College for Adult Learning conducts or is conducted on its behalf.

Reasonable Adjustment Policy and Procedure

Outlines The College for Adult Learning’s approach to the disability standards of education.

Issuing ILP Policy

The College for Adult Learning (CAL) supports students learning by issuing each student with an Individual Learning Plan (ILP) as a guide to study progression.

Course Deferral Policy

The purpose of this policy is to provide fair and reasonable guidelines for deferment of the course to students undertaking studies with CAL.

Financial Aid Policy

The purpose of this policy is to provide fair and reasonable guidelines for students who require financial aid while undertaking their studies with CAL.

Course Extension Policy

The purpose of this policy is to provide fair and reasonable guidelines for granting extensions of study to students undertaking studies with CAL.

Transition to New Training Products Policy

The purpose of this policy is to ensure CAL delivers the most current qualification and learners are transferred into replacement training products, where a training product on its scope of registration is superseded.

Course Transfer Policy

The purpose of this policy is to provide reasonable opportunities for students to reorient their study program after enrolling with CAL. The policy ensures that course transfers are carried out in a timely manner bearing in mind the best interest of the student.

Withdrawal and Cancellation

Course Withdrawal Policy

This policy is to support the fair assessment and processing of formal withdrawal from studies with College for Adult Learning (CAL).

Refund and Cancellation Policy

The purpose of this policy is to implement a structured approach for students who need to withdraw from the course and cease payments or, request refunds, due to hardship.

Approval for Third-Party Reporter Form

In order to use your own workplace for your unit assessment task/s, you will need to nominate a supervisor. Once completed, send the form to your coach/assessor for endorsement.

Assessment Policies and Forms

Appeal an Assessment

A formal appeal should only be lodged after you have discussed your concerns with your assessor and given them time to review your evidence. Depending on the circumstances, your assessor may take the opportunity to invite another assessor to re-assess your work.

View our Appeals Policy Here

Assessment Policy

This policy was established to support the Australian Skills Quality Authority (ASQA) standards for Registered Training Organisations (RTOs) 2015.

Assessment Appeals Policy

To ensure that The College for Adult Learning manages requests for review of a decision, including assessment decisions, made by The College for Adult Learning.

Plagiarism Policy

This policy seeks to encourage ethical conduct and to inform staff and students about CAL’s standards of academic conduct.

Recognition of Prior Learning

Recognition of Prior Learning Policy

To Ensure that The College for Adult Learning accepts and provides credit to participants for Units of Competency and/or Modules where these are evidenced by other RTOs or authenticated VET Transcript

Student Conduct Policy and Procedure

To ensure that the study and the physical and virtual work environment at The College for Adult Learning is conducive to productive learning through specifying guidelines for appropriate conduct.

CAL Study Group Code of Conduct

The College for Adult Learning (CAL) wants to promote a friendly, informative and enjoyable online experience for members of student study networking groups.

General Feedback Form

If you’d like to leave general feedback about any aspect of your studies or experiences with CAL, please follow the link below. You can elect to remain anonymous when giving feedback.

Complaints Form

The College for Adult Learning approaches complaints as an opportunity to improve services and communication. Accordingly, all complaints will be dealt with in a responsive, timely manner that recognises the rights and responsibilities of individuals and recorded in line with appropriate legislation.

View our Complaints Policy here

Complaints Policy

To ensure that complaints are dealt with in a responsive, timely manner, that recognises the rights and responsibilities of individuals and recorded in line with appropriate legislation

Request Access to Training Records

To ensure that complaints are dealt with in a responsive, timely manner, that recognises the rights and responsibilities of individuals and recorded in line with appropriate legislation

Records Management Policy

To ensure that The College for Adult Learning maintains records in a manner that ensures their accuracy and integrity.

Privacy Policy

This policy details how The College for Adult Learning complies with all relevant Privacy legislation.